Clinical Supervisor II
Company: Volunteers of America Los Angeles
Location: Los Angeles
Posted on: April 6, 2026
|
|
|
Job Description:
About Us: VOALA Helping Our Most Vulnerable Change Their Life
Stories Volunteers of America is a non-profit human services
organization committed to serving people in need, strengthening
families, and building communities. VOALA provides a variety of
social services to Los Angeles area communities such as Head Start
programs, Upward Bound college prep programs, veterans? services,
homeless facilities, low-income housing program as well as drug and
alcohol rehabilitation. Learn more at www.voala.org . PAY RATE:
$98515.56 - $103700.59 Per Year BENEFITS: VOALA offers competitive
medical, dental, vision and retirement benefits. JOB SUMMARY AND
PURPOSE The Clinical Supervisor II will oversee clinical and
casework services performed by the multi-disciplinary case
management team. Provides the supervision of registered AMFT/ACSW
needed for licensure of subordinate clinicians/case managers, as
per BBS rules. Primary clinical advisor to the Program Manager. The
position requires on-site presence, and shall be on-call for
emergencies DUTIES AND RESPONSIBILITIES Supervises the designated
licensed and/or registered therapists, case workers and other
clinical staff Implements and communicates clinical employee
performance standards in accordance with the organization policy
and procedures and DMC-ODS Waiver, Title XXII and CARF standards
Ensures that the program approach is trauma-informed and
strength-based by monitoring and participating in activities and by
maintaining emotional and physical safety of the staff and clients.
Oversee clinical care needs of veterans in receipt of housing
services; Coordinates case conferences with clients, consults with
service team, monitors progress of clients on case plan, supervises
and conducts interventions, assists clients to meet the agreed upon
goals. Complete risk assessments, psychosocial evaluations, crisis
intervention and management; Meets regularly with
multi-disciplinary case management team to review services provided
to clients, ensuring the quality of care and adherence to VOALA
procedures and State policy and regulations Evaluates the quality
of services provided compared to clinical best practice guidelines.
Processes, analyzes and reviews critical Incidents involving
program participants. Plans and provides training on relevant
topics to clinicians, participants and organization staff. Prepares
Incident Reports, in concert with local authorities as needed,
performs follow up as needed; facilitates support groups and client
participation Network and communicate with referral agencies and
community resources, as well as family members and natural
supports, facilitates clinical admissions as warranted to expedite
services Participates and assists with outreach events, meets
regularly with funder as required by contract - The CS shall meet
with VA Liaison at least on a monthly and/or as warranted by the
liaison. Provides BBS required supervision and reporting of
subordinates seeking licensure. Reviews case records for accuracy,
consistency, and conformity with laws, regulations and policies and
for quality of clinical case management and application of proper
clinical case management techniques Create and work within a team
environment to ensure all Program staff are knowledgeable and
familiar with contract expectations, case management and
supervisorial expectations and ensure all staff are delivering high
quality care Conducts unit staff meetings to interpret and discuss
new policies, procedures and regulations, and to discuss need for
improvement of clinical case management techniques Participates in
and conducts in-service training programs and staff development
activities Provide quality assurance of documentation and ensuring
that case managers? monthly contacts assist the agency with meeting
its billing goals Co-sign all notes of non-clinical/non licensed
employees within the relevant database system or other internal
noting system Other tasks as may be assigned by the Program Manager
ESSENTIAL DUTIES: Services for this position must be provided
on-site. As a result, the positions supervised by this job
description are on-site, and supervisors / managers / leaders must
be on site to provide proper direction and oversight Oversee
clinical case management services, ensure adherence to VOALA, State
and Program policy, regulations and law Evaluates quality of
clinical services delivered, plans training to improve services
Provides BBS required supervision of registered AMFT/ACSW Reviews
case records, ensures accuracy and compliance with VOALA and ODR
policy, regulations and law Builds case management team, and
supporting staff to ensure high quality care Conducts regular staff
meetings to discuss and implement best practices Conducts
in-service training of staff, clinical and non-clinical Other
duties as required and may be subject to change MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our
community, all employees are considered Mandated Reporters, and
must report any instance of physical or sexual abuse to proper
authorities. Qualifications REQUIREMENTS: Must be able to pass a
fingerprint clearance, background check, including criminal
history, personal references, employment and education
verifications Ability to perform under circumstances of possible
emotional stress and conflicts dealing with difficult,
uncooperative, and potentially aggressive clients as VOALA serves
the neediest of the needy in our programs which may include clients
with homelessness, mental-illness, substance abuse, recently
released from incarceration and other challenges. EDUCATION:
Master's degree in social work, psychology, or counseling from
fully-accredited college or university. Current License from the
state of California as a Licensed Clinical Social Worker, Licensed
Marriage & Family Therapist, Psychologist, or Licensed Professional
Clinical Counselor. (LCSW, LMFT, or LPCC) EXPERIENCE: Minimum of 2
years of complex clinical experience in program(s) serving
homelessness, addictions, under-served populations or prison
re-entry/diversion Minimum of 2 years post-licensure supervision
experience (meets BBS criteria for supervision of registered
AMFT/ACSW) PREFERRED QUALIFICATIONS: Experienced providing services
to those who are recovering or dually-diagnosed, Volunteers of
America is an Equal Opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, protected
Veteran Status, or any other characteristic protected by applicable
federal, state, or local law. This employer participates in
E-Verify as required by the federal government and will provide the
federal government with your Form I-9 information to confirm that
you are authorized to work in the U.S. If E-Verify cannot confirm
that you are authorized to work, this employer is required to give
you written instructions and an opportunity to contact Department
of Homeland Security (DHS) or Social Security Administration (SSA)
so you can begin to resolve the issue before the employer can take
any action against you, including terminating your employment.
Keywords: Volunteers of America Los Angeles, Victorville , Clinical Supervisor II, Healthcare , Los Angeles, California
