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HR Coordinator

Company: Dr Pepper Snapple Group
Location: Victorville
Posted on: May 3, 2021

Job Description:

Job Overview

*The schedule will either be 5am-2pm or 2pm-11pm for optimal coverage, and will have rotating weekends*

Are you a self-starter who's highly organized and motivated to provide customer service that delights people? Are you happiest when exceeding expectations? If so, we have a fantastic opportunity for you to join our HR team! In this role, you will help the HR business partner group ensure that every employee experience at Keurig Dr Pepper is exceptional. The HR Coordinator is a key contributor to the company and our employees, while working closely with the HRBPs and business leaders in assigned matters, including HR policy implementation, HRIS data management, administrative support and special projects.

This role requires an individual with a lightning- quick sense of urgency that keeps pace with our high-speed manufacturing environment, keen attention to detail, ability to effectively manage multiple priorities, flawless follow-up, and ability to maintain utmost confidentiality.

Job Responsibilities:

  • Support HR Business partners in their day-to-day activities (e.g., employee first point of contact and intake, letters, presentations, headcount management tracking, invoice/expense management, updating organizational charts, file management, updating HR policies).
  • Communicate effectively in both verbal and written forms in a timely manner (e.g., 5-minute completion pace each for emails, reports, policy inquiries; 10-minutes for each employee intake interaction; filing 120 documents per hour, returning calls and texts same day .)
  • Provide customer service that instills trust in KDP, and always maintain confidentiality.
  • Research employee data in Workday, SAP, and Kronos, and generate ad hoc reports upon immediate request of management.
  • Answer STD & FMLA inquiries and claims to ensure employees comply with all requirements.
  • Assist in ensuring HR policies and practices are communicated and adhered to within the assigned business region.
  • Respond to inquiries from employees, supervisors and other external customers regarding HR policies and practices.
  • Author and process offer, termination, impact letters and other HR documents.
  • Assist with employee relations intake, investigative fact-finding and prepare responses.
  • Assist with the management of small to medium special projects and performs other duties as needed.
  • Coordinates and facilitates activities related to KDP's New Employee Orientation Program
  • Coordinate and organize the logistics for training sessions offered by Keurig Dr Pepper


  • Bachelors degree in Human Resources, Management, or a related field preferred;
  • 3 years of experience in a fast-paced, high volume, customer-focused environment, with an emphasis on interpersonal relationship building and employee relations;
  • Impeccable written and verbal communication skills required;
  • Effective collaborator who builds strong relationships with HR partners and business leaders
  • Attention to detail and analytical abilities
  • 3 years experience using MS Excel to retrieve data, create pivot tables, v- lookups, data analysis and formatting of content. (Intermediate to Expert level)
  • 3 years experience using MS Outlook, Word and PowerPoint creating professional communications and presentations. (Intermediate to Expert level)
  • 3 years experience in a self-driven, multi-tasking environment while maintaining a high degree of attention to detail, accuracy, and poise under pressure.


Company Overview

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig, Dr Pepper, Green Mountain Coffee Roasters, Canada Dry, Snapple, Bai, Motts and The Original Donut Shop. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you:Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Keywords: Dr Pepper Snapple Group, Victorville , HR Coordinator, Other , Victorville, California

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